Welcome! These Terms of Service (“Agreement”) govern your access to and use of LatchLoop, a SaaS platform that lets you create and manage tasks for AI coding agents which can open Pull Requests directly in your connected GitHub repositories. By accessing our Site or Service you agree to be bound by this Agreement and our Privacy Policy. If you do not agree, do not use LatchLoop.
“Agent” means the AI worker that carries out coding tasks on your behalf.
“Agreement” means these Terms of Service.
“LatchLoop” means Velora Studios, LLC; our Site; our Service; or any
combination of the foregoing, depending on context.
“Repository” means a GitHub repository connected to LatchLoop.
“Service” means the LatchLoop web application, APIs, documentation, support,
and any related offerings we provide.
“Site” means www.latchloop.com and any
sub-domains.
“Task” means an instruction you submit that triggers an Agent to propose code
changes via Pull Request.
“User”, “you”, or “your” means anyone who visits the Site or uses the
Service (whether through a paid subscription, free trial, or otherwise).
LatchLoop is owned and operated by Velora Studios, LLC, a Delaware
limited liability company.
16192 Coastal Highway
Lewes, Delaware 19958, USA
Legal notices: [email protected]
LatchLoop provides tools that let software teams delegate repetitive or bulky code-editing chores to AI Agents. You describe the change, the Agent opens a dedicated branch and Pull Request, and you decide whether to merge. You (or your team) must still review and test the changes—LatchLoop is an assistive service, not an automatic merge bot.
To use LatchLoop you must:
Subject to this Agreement and timely payment of all fees, Velora Studios, LLC grants you a non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes. You may not (and will not permit any third party to) copy, modify, create derivative works of, translate, reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code or trade secrets of the Service, nor may you resell, sublicense, or host LatchLoop for others without our prior written consent.
LatchLoop is provided “AS IS.” AI-generated code may contain bugs, style inconsistencies, or security flaws. You are solely responsible for reviewing and testing all changes before merging. Velora Studios, LLC disclaims all warranties, express or implied, to the maximum extent permitted by law.
You agree you will NOT:
We may suspend or terminate your account for violations, with or without notice.
LatchLoop is offered on a subscription basis, optionally supplemented by one-off credit bundles for high-volume Task runs. All payments are processed by Stripe. Prices are listed in U.S. dollars. You may cancel at any time; if you cancel without using any credits we’ll refund your latest payment in full. Beyond that, payments are non-refundable and the Service remains available until the end of the current paid term.
Plans include generous—but not infinite—Agent compute. If your aggregate Task runtime or API usage places you in the top 1% of all customers in a given calendar month, we may require an upgrade or charge overage fees.
From time to time we may offer promotional pricing, coupons, or free-trial credits. Terms for any promotion will be presented at the time of offer and are incorporated herein by reference. Discounts apply prospectively only and may not be retroactively credited.
If any amount you pay to us is reversed via chargeback or similar action, you agree to reimburse that amount plus our reasonable attorneys’ fees, court costs, and collection agency fees incurred to recover such liquidated damages.
We respect intellectual-property rights. If you believe content hosted by LatchLoop infringes your copyright or trademark, please send a takedown notice to [email protected] with the following:
Occasional outages or maintenance windows may occur. We strive for high availability but provide no specific SLA unless separately agreed in writing.
You may not use, export, or re-export the Service except as authorized by United States law and the laws of the jurisdiction in which the Service was obtained. In particular, but without limitation, the Service may not be exported or re-exported (a) into any U.S.-embargoed countries or (b) to anyone on the U.S. Treasury Department’s list of Specially Designated Nationals or the U.S. Department of Commerce Denied Persons List.
To the fullest extent permitted by law, our total liability under this Agreement will not exceed the greater of (a) the fees you paid to LatchLoop in the 12 months preceding the event or (b) one hundred U.S. dollars (US $100).
You will indemnify and hold Velora Studios, LLC harmless from any third-party claims arising out of your use of the Service or violation of this Agreement.
We are not liable for any failure or delay in performance resulting from events beyond our reasonable control, including natural disasters, war, terrorism, labor disputes, internet outages, or governmental actions.
This Agreement is governed by the laws of the State of Texas, USA, without regard to conflict-of-law rules.
You agree that any dispute arising out of or relating to this Agreement shall be brought exclusively in the courts of competent jurisdiction located in Travis County, Texas, and, where eligible, shall be filed in small-claims court. You waive any right to a jury trial and any claim for damages in excess of the small-claims jurisdictional limit.
We may terminate or suspend the Service at any time for your breach or if required by law. Upon termination you lose access immediately, but Sections 7, 8, 14, 18, 19, 21–23, 24, 26, and 27 survive.
You may not assign or delegate any rights or obligations under this Agreement without our prior written consent. We may assign this Agreement freely.
We may modify these Terms by posting a revised version and emailing the account owner at least 30 days before the changes take effect. Continued use after that date constitutes acceptance.
If any provision is held unenforceable, the remainder stays in force. Our failure to enforce any provision is not a waiver of future enforcement.
Pursuant to California Civil Code §1789.3, you may contact us at [email protected] with complaints. You may also contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at 1625 North Market Blvd., Sacramento, CA 95834, or (800) 952-5210.
Questions? Contact us at [email protected].
Last Modified: June 22, 2025