What this agent helps you do
A Linear issue triage agent helps product and engineering teams turn a noisy queue into a practical plan. Instead of opening every new issue, reading comments, checking project context, and guessing what is missing, the agent can prepare a triage brief that shows which items are ready, which need more information, and which deserve immediate attention.
When to use this workflow
Use this workflow when work arrives faster than a human owner can classify it. It is useful for bug queues after a launch, weekly backlog grooming, support escalations, product feedback intake, or the first pass before sprint planning. The agent should not make final priority decisions on its own. Its job is to organize evidence, expose ambiguity, and prepare a handoff that lets a human owner decide quickly.
How Linear gives the agent context
Connect the Linear plugin in LatchLoop and give the agent access only to the workspace context it needs for the queue you want reviewed. The plugin gives the agent a way to inspect the issues and surrounding planning context instead of relying on pasted summaries. Ask it to look for issue descriptions, comments, status, priority signals, owners, labels, project membership, cycle timing, duplicate work, and unresolved questions when those details are available. If the agent cannot verify something, it should say so plainly.
Example starter prompt
Review the new and recently updated issues in our Linear triage queue. Group them by recommended next action: ready for engineering, needs product clarification, likely duplicate, customer-impacting bug, or backlog candidate. For each issue, summarize the user impact, missing context, suggested priority, and the exact follow-up question or next step. Do not change Linear records unless I approve it.Suggested workflow steps
A useful run starts by defining scope: the team, project, label, status, date range, or saved view that represents the triage queue. Next, the agent gathers issue context and groups similar items together. Then it evaluates each issue for readiness: is the problem clear, is there a reproduction path, is the expected behavior stated, is the customer impact described, and is there enough acceptance criteria for an engineer to begin? Finally, it prepares recommendations without pretending that uncertain items are resolved.
Expected handoff
Ask for an output that is easy to reuse. A strong handoff includes a short queue summary, a table of issues by recommended action, high-risk or time-sensitive items, likely duplicates, missing information, and proposed owner follow-ups. For engineering-ready work, include concise acceptance criteria and a test or verification note. For unclear work, include the exact question that should be asked before anyone spends implementation time. If the agent recommends record changes, keep them as approval-ready suggestions.
Related workflows
This workflow pairs well with GitHub when a triaged Linear issue needs code changes, or with Notion when product decisions and meeting notes should be preserved. In LatchLoop, the triage brief can become a task for another agent, a message to a product owner, or an approval checkpoint before the agent updates issues.